This website is the property of Nelissen Steenfabrieken.

Contact information
Nelissen Steenfabrieken
Kiezelweg 460
3620 Lanaken-Kesselt
Tel: 0032 (0) 12 44 02 44
Company registration number: 0401333639

By accessing and using the website, you expressly declare that you consent to the following general terms and conditions:

Privacy policy
Nelissen Steenfabrieken NV, having its registered office at 3620 Lanaken, Kiezelweg 458, enterprise number 0401.333.639, as well as all its affiliated companies, hereinafter referred to as 'Nelissen', handles personal data with care at all times.

This Privacy Policy shall therefore specify what personal data is collected and how it shall be used, as well as how efforts are made to ensure adequate protection of such data.
Nelissen complies with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, which shall hereinafter be referred to as the 'GDPR', as well as all other privacy regulations.

Furthermore, Nelissen shall ensure that it complies to the extent possible with the provisions of the implementing decrees passed on the basis of the aforementioned legislation.

I. Personal data

Personal data shall mean all information relating to an identified or identifiable person. An ‘identifiable’ person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the physical, physiological, mental, economic, cultural or social identity of that person.

Thus, Nelissen, as the controller, may collect your name, address, telephone numbers,
e-mail address, IP address, etc.

II. Processing

Nelissen shall process and use this personal data in order to optimise its services, to work as efficiently and properly as possible, and to serve its customers in the best manner possible. This should include the following, among other things:
• the performance of its agreements with customers;
• fulfilling its legal obligations;
• implementing marketing strategies;
• the use of the Nelissen App (LINK to the Terms of Use);
• performing (internal) analyses;
• the development of new products;

Nelissen therefore also processes personal data based on the following legal grounds:
• consent of the customer/data subject;
• requirement for the performance of the contract;
• requirement for the protection of the legitimate interests of Nelissen, in particular to ensure the continuity of the activities.

Nelissen shall ensure proper security of the personal data stored and processed. Both Nelissen and its appointees shall take the necessary technical and organisational measures to secure the processing to be carried out.

To the extent possible and within reasonable limits, Nelissen shall ensure that the data is updated and that incorrect, incomplete and irrelevant data are rectified or removed.

Nelissen shall also ensure, to the extent possible and within reasonable limits, that its appointees only have limited access to the data and processing facilities. In particular, such access shall be restricted to persons who require the same in order to perform their duties, or to what is necessary for the requirements of the service.
Nelissen shall in this manner try to ensure an appropriate security level for this personal data and the processing thereof.

The data subject shall be bound to provide the requested personal data to Nelissen, since this is a necessary condition for concluding and fulfilling the agreement or because this data is required for the optimal operation of the App.
If the data subject fails to provide the requested data, Nelissen will not be able to deliver the ordered goods or the App will not work properly.

In principle, personal data is only shared with the consent of the natural person concerned or if this is required for the completion of a transaction or to provide a product or service.
Furthermore, if necessary, the data shall also be shared with Nelissen's suppliers whenever this is required by law, or when Nelissen is involved in a dispute with the data subject, or in order to protect customers, or to guarantee the safety of the products and to protect the (proprietary) rights of Nelissen.
Nelissen may pass on the data concerned to a third country or to an international organisation.

Nelissen shall retain the personal data so collected for a period of ten years after the end of the cooperation with the data subject, unless certain statutory limitation or retention periods require a longer period.

When visiting the Nelissen website, the data subject shall agree to the use of cookies. These cookies are used to record the user's preferences. In turn, this information may be used to optimise the functionality of the website. These cookies may also be used to store settings or recognise patterns.
Google Analytics is also used. Nelissen uses profiling to enable the sending of targeted newsletters. Nelissen thereby endeavours to inform its customers by e-mail only about such promotions and products in which they might show a particular interest.

III. Rights of natural persons

Nelissen shall facilitate the exercise of the following rights by the natural person:
• right to access his personal data;
• right to rectification of his inaccurate personal data;
• right to the deletion of his personal data;
• right to restrict the processing of his personal data;
• right to data portability;
• right to object to automated individual decision-making.

To exercise this/these right(s), the natural person shall send an e-mail to the e-mail address For the purpose of ensuring certainty concerning the identity of the person making the request, he/she should attach a copy of his/her identity document to such application.

Nelissen shall immediately, and in principle within one month, respond to the data subject's request.

The data subject shall also have the right to revoke its consent to the processing of personal data at any time. However, such a withdrawal cannot affect the lawfulness of the processing done on the basis of the consent prior to such revocation.

IV. Contact

The data protection officer at Nelissen may be contacted at the following e-mail address:

If in the opinion of the customer, the processing of his/her personal data violates the provisions of the GDPR, he/she may lodge a complaint about the same with the competent supervisory authority.

V. Final provisions

In case of discrepancies between the provisions of this Privacy Policy and an agreement between Nelissen and a customer, the provisions contained in such agreement shall prevail.

Nelissen expressly reserves the right to amend this Privacy Policy at any time, without the need for any prior notification.

Nelissen gives no guarantees for the proper working of the website and cannot be held liable in any manner whatsoever for the poor functioning or temporary (un)availability of the website or for any form of direct or indirect damage that may be caused as a result of accessing or using the website.
Nelissen cannot under any circumstances be held directly or indirectly liable, specially or in any other manner, to any person whosoever, in respect of damage ascribable to the use of this site or of any other site, especially arising due to links or hyperlinks, including, without limitation, all loss, work stoppages, damage to software or other data on the user’s computer system, hardware, software, etc.

The website may contain hyperlinks to websites or pages of third parties or its partners, or indirectly refer to them. The placement of links to these websites or pages as aforesaid shall not in any manner whatsoever imply the tacit approval of the content of the same.
Nelissen expressly declares that it has no control over the content or other characteristics of these websites and can in no case be held liable for the content or the characteristics of the same or for any other form of damage arising due to use of the same.

Nelissen takes great effort to ensure that the information provided is complete, correct, accurate and up-to-date. In spite of these efforts, the information provided may still contain inaccuracies. If the information provided contains inaccuracies, or if certain information on or via the site is unavailable, Nelissen will make every effort to rectify it as soon as possible.
However, Nelissen cannot be held liable for direct or indirect damages resulting from the use of the information on this site.

Applicable law and competent courts.

The laws of Belgium shall apply to this site. In case of a dispute, the competent courts of the judicial district of Tongeren shall have exclusive jurisdiction.