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General

Where can I buy your bricks?

You always purchase our facing bricks, brick slips, and accessories through a local dealer. We do not sell directly to customers but work closely with a network of professional distributors, both domestically and internationally.
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How much will my facing bricks cost?

The price of a facing brick is not a fixed figure. It depends entirely on the collection you choose, the texture, and of course, the quantity of bricks you require.
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Bricks

What is the difference between hand-moulded and wasserstrich bricks?

Hand-moulded and wasserstrich bricks mainly differ in how they’re made and in their surface texture. Hand-moulded bricks have a sandy, lively texture, while wasserstrich bricks are smoother and more refined in appearance.
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Does the choice of brick format matter?

Yes. The format of a brick influences not only the appearance of your facade but also the processing, cost, and transport.
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What is the Baekel brick?

The Baekel brick is an exclusive Nelissen product that gives your home a retro look.
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What are Specials?

A Special (special shaped brick) is a brick that has a different profile compared to a standard brick.
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What are engobes?

Engobes are thin layers of clay applied to bricks before they are baked. They consist of clay powders, minerals and colour pigments and provide extra colour nuances and a specific finish. In our range, you will only find engobed bricks in the Caprice range.
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What are sintered bricks?

Sintering is a finishing technique in which a thin layer of natural material (such as manganese or iron oxide) is applied to the facing brick before firing.
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What are tumbled bricks?

Tumbled bricks are bricks whose edges have been softened and irregularly shaped in a rotating drum. This process gives the bricks an aged, rustic, and authentic appearance, reminiscent of traditional masonry.
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What are coated bricks?

The facing bricks of the Koloro series have a cement coating. After processing and with a customised joint a coated facade is obtained.

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What are braised bricks?

If you want a brick with a dark shade of grey, then it is best to choose braised facing bricks. That way you give your home or building project an intense, warm and creative atmosphere.
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Can I order a mix of your facing bricks?

Absolutely! A mix of two (or more) bricks is the perfect way to give your facade a unique character. Unsure about the combination? Check our Mix&Joint tool to visualize the result beforehand.
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Can I combine bricks of different colours?

Yes and no 🙂
Each clay colour shrinks differently during firing, which means there can be small dimensional differences between bricks of different clay types.
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What is a "frog" and what is it for?

A frog is the rectangular indentation you see in the flat surface of most hand-moulded facing bricks.
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Help, I haven't ordered enough facing bricks. What now?

Short of bricks? Stop bricklaying immediately and contact your dealer. Facing bricks are a natural product, meaning subtle colour variations are possible with a reorder. Read here how to ensure a seamless finish on your facade by mixing the bricks correctly.
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Some of my tumbled bricks appear damaged or broken. Is this normal?

Yes, this is inherent to the production process and essential for the desired look. To give our new bricks that characteristic, aged appearance, they undergo an intensive treatment where they literally tumble against each other.
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Where can I find the product sheet or DoP for my facing brick?

Are you looking for the technical specifications or the right text for a bill of quantities? Because every brick has unique properties — such as frost resistance or exact dimensions — Nelissen works with specific documentation per brick.

You can find all documents in three simple steps
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Can I use any brickwork bond with the N70 facing brick?

Yes, every brickwork bond is possible. Due to its specific dimensions (240 x 70 mm), a soft random bond is the most popular and efficient method, as it requires no extra sawing. Opting for a stretcher bond (half-brick bond) or a quarter-brick bond instead? That is absolutely fine. Just bear in mind that cut bricks (bats/closures) will be necessary to make the pattern work at the corners. Discuss in advance with your contractor how these cut pieces will be distributed across the facade for the most aesthetically pleasing result.
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I am looking for the same brick for a repair or extension. What should I look out for?

Since bricks are a natural product and facades weather over time, finding an exact match is tricky. To get the best possible result, bring a clean brick from your existing wall (or several if the colour is variegated) to our showroom. We also recommend taking a wide-angle photo of the facade on a cloudy day for the most realistic colour representation. Read on to discover how we help you find the right match in both colour and size.
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Façade systems

Where and why should I use Compriband (joint sealing tape)?

For a correct and durable installation of our ATG-certified façade insulation system with brick slips, the use of joint sealing tape – often referred to as Compriband – is mandatory at all points where the insulation connects to other materials. This tape plays a crucial role in the waterproofing and lifespan of the façade system.
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Why should I use a start profile for façade insulation with brick slips?

A start profile is not mandatory, but it is often used as a tool to place the insulation boards straight and accurately.
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What are Lambda and Rd values?

The Lambda value is the thermal conductivity of a material, expressed in W/mK. The lower this value, the less heat is conducted, and the better the material insulates.

The Rd value indicates the thermal insulating capacity of a material layer. The higher the Rd value, the better the insulation.
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Processing

How do I process facing bricks for the best result and where can I find the instructions?

A beautiful facade is 50% determined by the brick and 50% by the processing. As our facing bricks are a natural product, the correct method is crucial for the aesthetic end result.
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Traditional brickwork, thin-bed mortar or bonding: what are the differences?

The way you lay a facing brick is just as decisive for the final look as the brick itself. The technique determines the joint thickness, and therefore the colour intensity of your facade. Below, we explain the three most common methods, from classic to ultra-modern.
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Why is gluing facing bricks often more expensive than traditional masonry?

You might think: no pointing afterwards, so gluing facing bricks means lower costs. Yet, the total price of glued brickwork is often slightly higher than traditional masonry. This isn’t due to the construction speed, but rather the materials and the precision required.
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How do I clean fresh masonry (e.g. removing mortar residues)?

Incorrect cleaning can permanently damage fresh masonry. Discover the 4 rules on what to do and what you must absolutely avoid to keep your facade in top condition.
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How many N70 bricks do I need per m², and what is the impact on efficiency?

Thanks to its length (240 mm), the N70 requires fewer bricks per m² than traditional formats, regardless of the processing method. Particularly when gluing, this delivers massive logistical savings and time gains. You process thousands fewer bricks per project and lift significantly less weight. Because the N70 is laid plumb and flush just as quickly as a standard brick in practice, this directly translates into maximum efficiency on site.
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Do I need a special mortar for the N70 formats?

No. You do not need a specific N70 mortar. You can process this format perfectly with the standard masonry mortar, adhesive, or thin-bed mortar that you would also use for traditional formats. The most important point of attention on site is simply the consistency of the mortar during traditional masonry: ensure it is not too wet to avoid bricks from 'sinking'.
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